Privacy Policy for 7777 bat

7777 bat collects personal data from you through several distinct channels: information you provide directly during registration and account management, information generated automatically by your use of the Platform, and information received from trusted third-party service providers as part of our identity verification and payment processing workflows.

1.1 Information You Provide Directly

When you register a 7777 bat account or interact with our platform, you may provide the following categories of personal data:

• Identity Data: Full legal name, date of birth, gender, and nationality as they appear on your government-issued identity document;
• Contact Data: Email address, Bangladeshi mobile phone number, and residential address (city, district, and division);
• Account Data: Username, encrypted password, account preferences, and communication opt-in settings;
• Verification Documents: Copies of your National Identity Card, passport, or driving licence, and proof-of-address documents submitted during the KYC process;
• Payment Data: bKash, Nagad, Rocket, or Upay mobile wallet number; Visa or Mastercard card details (card number, expiry, and CVV are handled exclusively by our PCI-DSS compliant payment processor — 7777 bat does not store full card numbers); bank account details for bank transfer withdrawals;
• Support Communications: Any correspondence you send to our support team via email or live chat, including the content of your messages and any attachments you share.

1.2 Information Collected Automatically

When you access and use the 7777 bat Platform, our servers and analytics systems automatically collect technical and behavioural data, including:

• Device and Technical Data: IP address, device type, operating system, browser type and version, screen resolution, and time zone (Bangladesh Standard Time, UTC+6);
• Usage Data: Pages visited, features accessed, games played, bet amounts and bet history, session start and end times, and navigation paths through the Platform;
• Log Data: Server access logs, error logs, and security event logs that record actions taken on the Platform and any detected anomalies;
• Cookie and Tracking Data: Data collected via cookies, pixel tags, and similar technologies as described in Section 4 of this Policy.

1.3 Information from Third Parties

7777 bat may receive personal data about you from the following trusted third-party sources:

• KYC and Identity Verification Providers: To confirm your identity and age, we work with specialist KYC verification services that cross-reference the documents you submit against public and proprietary identity databases;
• Payment Processors: Our payment partners (including bKash, Nagad, Rocket, Upay, and Visa/Mastercard processing networks) share transaction confirmation data — including transaction reference numbers, amounts, and timestamps — with 7777 bat to reconcile deposits and withdrawals;
• Fraud Prevention Services: We use third-party fraud detection tools that may provide risk scores, device fingerprints, and flag data to help us identify accounts involved in suspicious activity.

7777 bat processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we use your data and the legal basis that justifies each processing activity.

2.1 Marketing Communications

7777 bat sends promotional emails, SMS messages, and in-platform notifications about bonuses, new games, BPL cricket promotions, Eid special offers, and other relevant campaigns only to players who have actively opted in to receive such communications. You may withdraw your consent and opt out of all marketing communications at any time by updating your preferences in your account settings or by contacting our support team. Opting out of marketing communications does not affect transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts), which are sent regardless of marketing preferences.

2.2 Automated Decision-Making

7777 bat uses automated systems for certain decisions, including fraud risk scoring at account registration and deposit, and responsible gaming trigger alerts based on betting pattern analysis. Where an automated decision has a significant effect on you — such as an account suspension triggered by a fraud flag — you have the right to request a manual review by a member of our compliance team. To exercise this right, contact [email protected] (plain text — not a link).

7777 bat does not sell your personal data. We share personal data only in the limited circumstances described below, and always subject to appropriate contractual safeguards.

3.1 Service Providers

We engage trusted third-party service providers who process personal data on our behalf to enable the operation of the Platform. These include:

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and Bangladeshi banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank) process payment transactions. They receive only the data necessary to complete the specific transaction.
• KYC Verification Partners: Specialist identity verification services receive copies of identity documents you submit to verify your age and identity. These partners are contractually prohibited from using your documents for any purpose other than verification on behalf of 7777 bat.
• Cloud Infrastructure Providers: Our servers and databases are hosted on enterprise-grade cloud infrastructure. Hosting providers have physical access to the servers but are contractually prohibited from accessing, reading, or processing the data stored on those servers.
• Game Content Providers: When you play games on 7777 bat — including those supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi — certain session data (game ID, bet amount, result) is transmitted to the game provider's servers to render the game. Game providers operate under their own privacy policies and are independently certified for fair play.
• Analytics and Fraud Prevention: We use analytics and fraud detection tools that process anonymised or pseudonymised usage data to help us improve the Platform and detect suspicious activity.

3.2 Legal Disclosure

7777 bat may disclose your personal data to law enforcement agencies, regulatory bodies, or other government authorities without prior notice to you where we are legally required to do so, or where disclosure is necessary to:

• Comply with a legal obligation, court order, or regulatory requirement;
• Prevent, detect, or investigate suspected fraud, money laundering, or other criminal activity;
• Protect the safety, rights, or property of 7777 bat, its staff, or its players;
• Enforce these Terms & Conditions or other applicable agreements.

3.3 Business Transfers

In the event that 7777 bat undergoes a merger, acquisition, restructuring, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, you will be notified via email and/or a prominent notice on the Platform prior to any transfer of your personal data, and you will have an opportunity to exercise your data rights as described in Section 7 of this Policy.

7777 bat uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, keep your session secure, and understand how players interact with our site so we can improve the user experience.

4.1 What Are Cookies?

Cookies are small text files that a website stores on your device (computer, tablet, or mobile phone) when you visit it. They allow the website to recognise your device on subsequent visits and remember certain information about your preferences or session state. Cookies are not programmes, cannot carry viruses, and cannot access any other data on your device.

4.2 Types of Cookies We Use

4.3 Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site or global basis. Please be aware that blocking strictly necessary cookies will prevent you from logging in and using the core features of the 7777 bat Platform. Instructions for managing cookies in common browsers can be found in the help section of your browser. Analytics and functional cookies can be opted out of at any time by contacting our support team without affecting your ability to use the Platform.

7777 bat retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply to the main categories of data we hold:

When a retention period expires, personal data is either securely and irreversibly deleted from our systems or anonymised in such a way that it can no longer be associated with any individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.

7777 bat implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following controls:

• Encryption in Transit: All data transmitted between your browser and our servers is protected by TLS 1.2 or higher (256-bit SSL encryption). Our HTTPS implementation is enforced across all pages with HTTP Strict Transport Security (HSTS) headers.
• Encryption at Rest: Sensitive data stored in our databases — including KYC documents, payment method references, and account credentials — is encrypted at rest using AES-256 encryption.
• Password Hashing: User passwords are never stored in plain text. They are hashed using a modern cryptographic algorithm (bcrypt) with a unique per-user salt before being stored in our database.
• Two-Factor Authentication: 7777 bat offers two-factor authentication (2FA) for all registered accounts. We strongly encourage all players to enable 2FA in their account security settings to protect against unauthorised access.
• Access Controls: Access to personal data within 7777 bat is restricted on a strict need-to-know basis. Staff members are granted access only to the categories of data required to perform their specific job function, and all access is logged and audited.
• Security Monitoring: Our systems are monitored 24/7 for security anomalies, intrusion attempts, and unusual access patterns. Automated alerts escalate potential incidents to our security team for immediate review.
• Penetration Testing: 7777 bat conducts regular security assessments and penetration tests conducted by independent third-party security professionals to identify and remediate vulnerabilities before they can be exploited.

6.1 Data Breach Response

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, 7777 bat will notify the affected individuals without undue delay by email to their registered address. The notification will describe the nature of the breach, the categories of data affected, the likely consequences, and the measures taken or proposed to address the breach and mitigate its effects. If you believe your 7777 bat account has been compromised, contact our security team immediately at [email protected] (plain text — not a link).

As a registered player on 7777 bat, you have the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team at [email protected] (plain text — not a link) with a clear description of the right you wish to exercise and sufficient information to verify your identity.

We will respond to all valid data rights requests within 30 days of receipt. In complex cases, or where a large volume of requests is received simultaneously, this period may be extended by up to a further 60 days, and you will be informed of the extension and the reason for it. There is no charge for exercising your rights under this Policy unless a request is manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may be applied.

If you have any questions, concerns, or complaints about this Privacy Policy, about the way 7777 bat handles your personal data, or about the exercise of your data rights, please contact our dedicated privacy team using the details below.

8.1 Privacy Contact

All privacy-related enquiries should be directed to our support team, who will route your query to the appropriate privacy officer:

• Email (plain text — not a link): [email protected]
• Subject line: "Privacy Enquiry — [Your Account Username]"
• Response time: Under 2 hours for general support; privacy-specific requests acknowledged within 3 business days and fully resolved within 30 days.
• Support hours: 24/7, all year round, including Eid holidays and national public holidays in Bangladesh.
• Language: English.

8.2 Policy Updates

7777 bat reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes to this Policy, we will notify registered players by email to their registered address and by posting a prominent notice on the Platform at least 14 days before the changes take effect. The "Last Reviewed" date at the top of this page will always reflect the date of the most recent revision. Your continued use of the 7777 bat Platform after the effective date of any updated Policy constitutes your acceptance of the revised terms.

8.3 Complaints

If you are not satisfied with our response to a privacy complaint or believe that 7777 bat is processing your personal data in a manner inconsistent with this Policy, you have the right to escalate your complaint. We take all privacy complaints seriously and commit to resolving them fairly and transparently. Please allow our internal privacy team a full 30 days to investigate and respond before escalating, as most issues can be resolved directly and quickly through our support channel.